Wedding Invitations

Every time I come here to make a return/drop-off, there’s a line of over 10 people and the wait is never less than 25 minutes. One cashier is simply not enough to handle this volume of people. Staff is very kind and understanding, but there clearly needs to be more assigned to this position.

They don’t respect the price law of Quebec. They advertise wrong prices and won’t follow either the Quebec law or their own price policy. Beware that you pay the price shown in the items.
I bought a pen and reading glasses. They did not honour the law on the reading glasses.

Don't call, it's better to go in person and ask.
They aren't staffed well enough for someone to pick up the phone .
There is an area for printing and cutting printing paper.
But they don't have service for cutting foam boards. They only sell that.
Decent selection of office furniture and electronics.
Reliable selection of printing cartridges.
It's easy to drive to heading south on Jean-Talon.
It's difficult to drive there if you head north on Jean-Talon.

Worst customer service possible! The employees are not interested in helping the customers left by themselves, the manager literally talks to customers as if we were in a very bad shawarma restaurant, not enough staff members on a busy Saturday, manager on break for 1h30min supposedly at it was allegedly mentioned to me by a cashier.. it’s awful, whoever gave this store manager his title and position deserves to know that Staples’ reputation is very deeply affected by such amateurism and poor customer service. Printers need cartridge replacement and work stations are functioning well with updated softwares as they should. They answer I got when I couldn’t print .HEIC field (iPhone pictures) was that an IT ticket needs to be opened and that they could not comply with my request when I’ve been around for 45 min hoping for some help and guidance.

50$ off when you order 200$ and more but when it is time to track your order and find out when it will be shipped there is no quick info on their website to call or a “contact us” link. When you call the store and press 5 to track your shipment a recording tells you their offices are closed and to call between 7:30am and 10pm - i was calling at 11:15am. Then you try talking to a human in one of their stores and they are all with other customers and cannot come to the phone. This is their last chance. No more pressing buttons and searching for someone to talk to. No more signing up and registering another account and firking out credit card and sensitive info. I will always buy at AMAZON where every useful info is in one app. Good bye Staples.

Update: found a section on staples.ca website where you input order number, email and postal code and the button to press continue does not even activate and stays gray. What a useless website. Even the confirmation order email does not contain any shipping information/tracking number. Anyways all fixed. The same item i ordered came today by amazon even before staples one arrived and cancelled all my orders with you and NOT coming back as a customer EVER. Thank you for reaching out but really a sorry after the fact and offering to reach customer service with an email address that will take days for answer but no thanks, all to late.

Was far from my office and needed some documents to be printed and scanned. The person at the location was really not receptive and was watching Netflix and I have to actually call her out for her to come and help me. Simple transaction that ended up costing 9$ for a 1 page scan!!!!! This is the type of place that survive on overcharging, being opportunists and with little or not customer skills whatsoever!!! I wish I was able to put 0 stars!!!!
Do not encourage these type of practices.

I’ve gotten my stuff printed here twice out of convenience as it’s super close from my home. However, I will never be going back. Although some of the humans who work there are nice, the service level is mediocre at best. They seem not to know what they’re doing when it comes to tech or printing AND they definitely overcharge. I’m all for giving people chances, but I don’t like being taken for a fool.

I called and got an estimation for a big load of photocopies and this kind lady gave me an excellent price. Very nice place, great service, made sure I was satisfied with my copies before printing the rest. Took care of my needs and left feeling great! I highly recommended this place!! :)

I had run a printing business for 25 years myself. I know so well how difficult it could get. I have read some negative reviews here and It is sad that people could be very selfish and expect that the world should turn around them all the time. They expect that we should open their emails, usb sticks, find where the files are, make sure files are printable, spend 10 minutes to find the right files but not charge $3.00 for this part of the service, because the copy fee we are charging, 10 cents or 30 cents per page is more than enough already.
Give us a break!
I have used services of "De feuilles en feuilles" three or four times recently. I found them exceptionally knowledgeable and friendly. The quality of the products was always top.

I had a quick, easy, and cheap service to print and scan a couple documents !

Both Christine and Stephanie are welcoming, cheerful and are a fabulous customer facing representative of Drycleaning by Dave. The actual drycleaning seems very good, and often they repair minor things like lose buttons, all while returning anything I mistakenly left in a pocket!

I have one minor suggestion, not a complaint, just that wish they would go back to the throw away cuff links they used to use when a French cuff was submitted for cleaning, now the cuff pressed long, without the french cuff folded

First time using this drycleaners as we are new to this town. The lady who served me was cheerful and very helpful. I left a suit for my husband and some of my favorite silk blouses. They had them finished in a few days and they even had my husbands pants hem fixed. Great service and quality we will definitely be repeat customers.

I'm am having a horrible experience which is still not resolved......I dropped off a purse that I purchased in Italy...I was really just being lazy as it was brand new less than two weeks old but I got a small centimeter size of pen mark on it.....thought what the heck I'm busy let's take it to the cleaners...the girl was definitely nice but had no idea how much it would be....it had to be sent away to get quote....I said no worries...let me know when you find out...it can't possibly be very much....the purse is as small as my hand barely can for a wallet in it....I paid 12.00 for the purse.......called and called several times.wondering what was taking so long.....the purse at first was lost and couldn't find it....after finding it I was told us on its way back....finally after three months I get a call from the same girl said your purse is ready I said oh my so how much is it?..she said 105.00 . If you can only imagine I was furious...she said because of took so long I will reduce it to 80.00 I said is this on bloopers is this a joke are you kidding me??? For the past two weeks I've spoken with another employee who was very nice gave me owners number to discuss this....called now twice left detailed messages with no respond as of yet.....the owner Don Miller was told to expect my call as I wanted to figure this out.....through the employee I've already been told Don was very clear worth me saying they're is a standard charge on leather which is 78.00. Of course I said that was never told to me...why on earth would anyone in their right mind spend 78.00 on a small pen mark on an item that cost 12.00?? My whole house is fill of leather I could have cleaned it at home.... like I said at the beginning of this I was being lazy!!!!!!!! I am also a business owner of three businesses in this small community and if this isn't resolved soon I will be putting the word out more viciously.....word of mouth makes or breaks small businesses

Amazing experience here! Sent many things to get dry cleaned including specialty items and they were back within a couple of days! Very happy with the service as well. Very friendly and professional :)

Overpriced drop off laundry service. I travel all over Canada and use dozens of laundrymats, by far the most expensive.

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Given the wrong information today, on multiple occasions, which has lead my 20 month-old son to be without medication for two days.

Dropped off my prescription this morning for him. Was told it was a compound, so they would need to order in the necessary parts for it. Was told if I did it through them, the delivery would be made by 4-5pm, and the prescription would be ready by dinner time. I said that was fine as my husband could pick it up on the way home.

My husband received a message earlier to his departure from work in the city saying the prescription was being processed. He called the pharmacy on his way home, and the phone line indicated it would be delayed until after 8pm.

My husband then drove back to the pharmacy (we live half an hour away), to pick up the medication. He called to confirm it would be done.

He arrived to be told it wasn't done. Not only that, but it wouldn't be done today at all, and not even tomorrow morning - because this pharmacy doesn't so that kind of medication, so we have to go to another pharmacy.

So we were given incorrect information by multiple staff members, leaving our sick son without medication he could have otherwise had if we had been given the correct information initially to go to another pharmacy, AND my husband was forced to make an hour round trip for nothing.

Educate your staff better. My son is suffering because of you, and I don't have enough words in my vocabulary to share how absolutely disgusted I am with you.

Staff were rude and not helpful. I was told multiple times that they could not fill my prescription even though I had the same prescription filled at another Shoppers Srug Mart location. The pharmacist said verbatim "I've been doing this a very long time I know what I'm doing.". Well apparently he doesn't because the prescription was eventually able to be filled when I walked them through it.

I don’t enjoy posting lower reviews, as most staff at this Shoppers location are incredible and I’ve never once had any problems shopping normally.

However, I got sick and needed to get a test done and Shoppers Pharmacy was the only place near me that would take bookings or walk-in’s on a Sunday. I booked the night before, for a 10:30am appointment. I came in 10 minutes early and was treated in a very “disregarding” fashion by the pharmacist. She asked what I needed and I told her I had booked online for a test. She haphazardly handed me a clipboard with some medical sheets to fill out, and didn’t bother searching me up in their system.

I filled out their forms and brought them back to her, and she then asked my name and phone number, and once I gave her my phone number, she stated she was signing me up for text alerts. No option, not given a “would you like to sign up for text alerts?” She just signed me up. She then told me the pharmacist who could administer my test wouldn’t be there until 10:30 exactly, which was completely fine. But then I proceeded to sit in the waiting area until 10:50, when the pharmacist finally arrived.

I was still waiting at this point when another customer went to the pharmacy desk and the receptionists demeanour was entirely different. Very bright and bubbly, actually looked up this client in their system, told them they could see their booked appointment.

I then waited another 10 minutes before finally being called in to take the test I needed and the pharmacist also had a very negative attitude.

I understand this is a hard job, people can absolutely be difficult to deal with, but I never did anything to warrant such treatment. And if this is how I was treated, how are other clients being treated? Especially when sick? In a medical field, you need to be compassionate and I experienced no compassion at this location.

I would absolutely give the regular staff who run the store 5 stars, but this pharmacy deserves 1 star.

I had a great experience at Shoppers in Strathmore thanks to the knowledgeable and helpful pharmacist Josh. He took the time to listen to my concerns and provided clear guidance on how to manage my symptoms. Highly recommend this pharmacy and Josh for anyone looking for expert and compassionate care!

I always get good service when shopping in the perfume section, I’m indecisive so I appreciate the patience given!

Had a wedding sign printed here and the service was excellent. The price was reasonable, the service was FAST, and it was a top notch product!

Definitely will come back!!
Amazing customer service they did all my prints, photocopies, business card & stickers in 1 HOUR!!
They even gave me more free prints!:)
I barely paid anything for SO MUCH
Best printing company ever

Although I had some problems with the return.
they were very patient and friendly to help me solve it and it only took 10 minutes to complete.
I highly recommend enjoying the excellent service here.

Great quality prints! Going to come back here to do some prints for my upcoming wedding.

I got my wedding invitations printed at Imprimerie AJM Inc. I gotta say that I loved the results. They offered me various sizes and models. When I decided which one I wanted, they printed the invitations right away. It just took a couple of minutes. The customer service and quality of the product are much better than Bureau en Gros 👌 fully recommend!

The manager is incompetent in understanding or resolving obvious shipping label issues and charges customers for tax on packages that were never sent by the sender or intended for recipient and refuse to refund or resolve anything and should not be working in customer service or with the public at all. Thanks for ripping me off!!! What an absolutely miserable "manager", disgusting behavior

Absolutely horrendous experience here. This is the second important package the carrier has lost and the service rep at the post office was rude, demeaning, and refused to answer any of my questions. I asked for the customer service number to create a ticket for our lost package and she rudely told me she had already given it to my husband. I asked if she could have the respect and decency to give it to me also, and she accused me of being disrespectful and indecent with her, rolled her eyes, and walked away without helping me. I asked her coworker if I had been indecent or disrespectful and the coworker just gave me a sad apologetic look and the customer service number I had asked for. If you see a short woman with straight reddish brown hair, ask to be helped by anyone else because she's miserable and wants everyone else to be miserable too. How she's employed still is beyond me.

Absolutely terrible. Thanks to this place being no help and somehow “misplacing” my grad photos, then changing their minds and saying they apparently gave it to someone else, I will now never receive them. They also don’t answer the damn phone and most of the staff is just outright nasty and condescending.

The people here are great. Office staff are kind and the carriers are helpful when I need to know something.

Terrible customer service and rude lady working the counter who states been there 15 years and with all that time and experience would not look up a Canada post number commercial department number, as it would just be wrong to help a customer.

Told to go find it ourself

This is what happens when you have people entrenched in jobs instead of firing the bad eggs and getting better people, time in a role shouldn’t take over what’s best for your clients