Floral Arrangements

My family had flowers delivered for my birthday yesterday from Rideau Florist. I was not home at the time of the delivery and the flowers were left outside (photo 1) in -14°. When I got home the water and flowers are frozen from being left outside (photo 2). My flowers are completely fried this morning (photo 3).

There are two white roses and 3 small hydrangeas in a vase that cost $100 (probably plus delivery).

Don’t waste your money here.

Does not deliver same day like advertised and didn’t even communicate that they couldn’t fulfill the expected order same day (and we ensured we ordered within the time frame expected to get same day delivery).
We had to call to confirm and that’s when we found out they weren’t going to meet expected timelines. The person over the phone was also trying to make excuses the entire time rather than just own up to the mistake.
Let the average review for this company speak for itself.
Will not be recommending anyone here.

Highly unprofessional garbage company. They can’t even deliver during an 11 hour window on Valentine’s Day. AVOID THIS COMPANY!!! $130 for that garbage that looks nothing like what they advertise. Delivery guy shows up at 10pm after calling 6 times in a row with a phone that doesn’t work. Pure garbage

Absolute trash. Advertise one thing and send another. Not just a small substitution, an actual different bouquet. Overpriced for nothing. Responded to my first email and offered 25% refund. I emailed back and said it was unacceptable. No further correspondence. Terrible. Horrible. Do not use this shop.

Do NOT order from this company. Flowers and a gift were to be delivered to my daughter on Sunday... the flowers were delivered, but no gift. Every day when I contact them they say it will be delivered today, but it doesn't arrive. I wasted $173. It's so disappointing.